Case study

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Assignment #3: ARISE: A Destination-for-a-Day Spa Case Study

The purpose of the assignment is to:

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  • Give students the opportunity to synthesize and apply the concepts learned in this and previous coursework to analyze a real-world scenario
  • Improve students’ understanding and ability to think critically about HR issues and strategies using a real life scenario.
  • Understand, analyze, and diagnose HR practices and stratgies

Students will work individually to use critical thinking skills as students examine the causes, consider and compare/contrast alternative courses of actions, probe underlying issues, and suggest recommendations or strategies that address the situations of the case:ARISE: A Destination-for-a-Day Spa Case Study, 2017, HBS Brief Cases, available online: (Links to an external site.)Links to an external site..

The written case study analysis must be at least 3 pages typed, double spaced, 12-point font, and 1-inch margins.

Case studies should follow the following format:

  • Company Introduction
  • HR Practices and their Success
    • Strategic Role of HR
    • Current HR trends and strategies being used
    • Consistency between Strategy and HR Practices
    • Unique HR Aspects
  • Underlying issues (Answer these questions)
    • How did initial decisions, related to each of the following elements of ARISE’s HRM system, support or undermine the other elements of the system?
      • Work systems and job design
      • Staffing
      • Compensation and rewards
      • Career development and training
      • Solicitation of feedback from employees.
    • What are the pros and cons of Twyla Thompson’s initial recruiting and selection strategy?
    • What characteristic of the PWC job are employees likely to find motivating? Does the PWC job have any potentially demotivating characteristics?
  • Recommendations that address the situations of the case

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