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Introduction (250–300 words)
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You will prepare an outline of the Quality Control Manual. The first part of the manual will be the Introduction. This should include a history of the quality management evolution and why it is needed.
- List and discuss 2-3 of the specific directions that companies are adopting in terms of strategic quality management?
- Explain the evolution of and the pros and cons of such programs as Deming and Six Sigma.
You should include a minimum of 3 new cited references. As such, the references should be varied and different with each section addition. You can reuse references, but repeat references do not count toward the minimum 3 new cited references.