Measurement Strategy

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Measurement Strategy

As part of your OIP, you will need to propose a measurement
strategy. This strategy will be used to measure the effectiveness of the
new process you are proposing for use in the Toyota Motor Company circa
2010. Different measurement strategies will define and quantify
outcomes in different ways, so you want to be intentional about
selecting the right way to measure the efficiencies gained through your

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Begin your work by researching potential ways to measure the specific
process that is the focus of your OIP. Consult the Resources and
conduct your own research in the Capella University Library and online.
Be sure to consider both qualitative and quantitative measurements. As
you do so, consider the following about the measurement strategies you

  • What are they measuring?
  • What does improvement look like according to that measurement?
  • What kind of information and data is needed to effectively employ that measurement?


Craft a report detailing the measures you will use to gage the
effectiveness of your OIP and your overall strategy for implementing
those measures. Your report should include the following:

  • An explanation of two quantitative and/or qualitative measures you
    will employ in your measurement strategy and why you selected them for
    your particular OIP.
  • A brief description of how each measurement will define and quantify the outcomes of your proposed improvements.
  • An outline of your proposed measurement strategy for gaging the
    effectiveness of your OIP. Be sure to include how and when you will
    gather the data necessary for making these measures. Your measurement
    strategy should combine and order your selected measures in a meaningful
    way in order to help you understand the impact of your OIP. In your
    overall strategy, be sure to address how your measurement strategy will
    help you determine if the results of your OIP are positive, help you
    ensure that your process does not have an unanticipated negative impact
    elsewhere, and help you assess if further process change is needed.

Note: Please review and update cause-and-effect diagram and process flowchart in each assessment.

The work you do for this report should inform your work in future
assessments. You will also draw on it for the final, comprehensive OIP
that you will submit in Assessment 6.

Additional Requirements

  • Length of report: 2–3 typed, double-spaced pages.
  • APA formatting: Format resources and citations according to APA style and formatting.
  • Font and font size: Times New Roman, 12 point.
Toyota Specific Resources

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Additional Resources for Further Exploration

You may use the following optional resources to further explore the Questions to Consider and assessment topics.

Operations Management

The following resources offer a foundational broad view of operations management.

You may want to search this blog for the following terms: automotive recalls, operations improvement, and strategic planning.

Case Studies

The following case study is recommended for further examination of
the topics addressed in this assessment. You may wish to purchase it
from Thunderbird School of Global Management.

  • Inkpen, A. C. (2011). Southwest Airlines 2011 [Case No. A10-11-0003]. Glendale, AZ: Thunderbird School of Global Management.

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